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IPhone X Keyboard Screen burn in

So, I have been using iPhone X since December 2017 and 2 days ago I was watching a show In which I say my keyboard was on screen in white background which is clearly screen burn in. How can I fix it ? Or does apple give free fix for it? It’s not my fault afterall it’s keyboard which got burned in. And it’s after dark mode . I am going to share a image. See the bottom of the phone uh can clearly be able to see the keyboard . Please help me

iPhone X, iOS 13

Posted on May 19, 2020 12:59 PM

Reply
4 replies

May 20, 2020 11:58 AM in response to Harsh097

Hey Harsh097,


Thanks for the reply and updated information, we appreciate it!


I'd recommend first following the steps below for assisting in removing the persistent image on your screen:


"Fixing image persistence

If you see a persistent image on your screen, you can use the screen saver to eliminate it:

  1. From the Apple menu, choose System Preferences, and then click Desktop & Screen Saver.
  2. Click the Screen Saver tab.
  3. Choose the screen saver you'd like to use.
  4. Use the menu next to "Start after" to select an interval shorter than the interval you set for display sleep and computer sleep in the Energy Saver section of System Preferences.
  5. To clear the persistent image, allow the screen saver to run for approximately as long as the image was displayed."


Avoiding image persistence on Apple displays


If the issue persists then please try to contact Apple Support again: Get Support


Let them know you performed the steps provided and the results.


Cheers!

May 20, 2020 8:10 AM in response to Harsh097

Hello Harsh097,


Thanks for using Apple Support Communities! I see you have a question about a residual image on your iPhone screen, and I'd like help out.


Looking at the photo you provided, I'm not seeing what you're referring to. However, it may just be the photo.


Have you restarted your iPhone since noticing this issue? If not, go ahead and do that, as a restart can resolve unusual issues.

Restart your iPhone 


It doesn't look like apple has a current repair program for this issue: Exchange and Repair Extension Programs


You can Contact Apple Support and ask them about what you're seeing. Let them know if it's on every screen, or just within certain apps.


Take care!

IPhone X Keyboard Screen burn in

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