AppleTV

AppleTV is not working on my mac i've tried everything yet it just shows a blank screen can someone help?

MacBook Air 13", macOS 10.15

Posted on May 20, 2020 1:16 AM

Reply
1 reply

May 20, 2020 8:32 AM in response to AppleTV11

What is your country or region?

Does the notebook have verified internet access (for all needed ports)?

Are you signed in (from the menu bar) to the Apple TV app with your Apple ID account?


  1. Try to quit and restart the app.
  2. Try to shut down and restart the notebook.
  3. See if the issue persists in safe mode: Use safe mode to isolate issues with your Mac - Apple Support.
  4. See if the issue continues in a new, test user: How to test an issue in another user account on your Mac - Apple Support.

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