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Exported PDF file is blank

Hi, I opened a PDF via Preview, then tried to either "export as PDF" or "Print - Save as PDF"... but the saved document always shows up blank. I am running macOS Catalina. Can anyone help please?

iMac, OS X 10.10

Posted on May 20, 2020 4:06 AM

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Question marked as Apple recommended
appletrick wrote:

Hi, I opened a PDF via Preview, then tried to either "export as PDF" or "Print - Save as PDF"... but the saved document always shows up blank. I am running macOS Catalina. Can anyone help please?



To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 




Posted on May 20, 2020 4:44 AM

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1 reply
Question marked as Apple recommended

May 20, 2020 4:44 AM in response to appletrick

appletrick wrote:

Hi, I opened a PDF via Preview, then tried to either "export as PDF" or "Print - Save as PDF"... but the saved document always shows up blank. I am running macOS Catalina. Can anyone help please?



To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 




Exported PDF file is blank

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