Money back

I ordered a song and ringtone, I cancelled it, and tried to get my money back and Got an e-mail saying that I got it back but instead they took the money out of my bank. Do someone know if they are comming back or how long it takes to get money back?

iPhone 8, iOS 13

Posted on May 20, 2020 4:52 AM

Reply
2 replies

May 20, 2020 7:56 AM in response to Juliaj762

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

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Money back

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