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User profile for user: Dottiemae
Dottiemae Author
User level: Level 1
4 points

How do I find out about an unknown charge?

Unknown charge from Apple.com/Bill

iPhone 7, iOS 13

Posted on May 20, 2020 4:15 PM

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,059 points

Posted on May 20, 2020 4:23 PM

See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,059 points

May 20, 2020 4:23 PM in response to Dottiemae

See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

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How do I find out about an unknown charge?

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