Mail and Notes Open at the Same Place Every Time - iPhone 8+

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Level 1

23 points

Mail and Notes Open at the Same Place Every Time - iPhone 8+

I'm frustrated, as I can't find a way to permanently "fix" this issue. My mail app gets stuck and keeps opening in a certain mailbox (I have several addresses). It currently has settled on opening in the "Sent" folder of my primary address, regardless of where I closed the app at.

Also in "Notes" -- no matter where I leave off when closing the app, it will reopen in a shopping list that I created.

Occasionally a hard boot will resolve this, or deleting a certain e-mail in the crowd when it gets stuck opening in one particular box, but this time nothing seems to work. I tried turning the mail accounts off and then back on... that didn't help. Several hard boots have done nothing.

Any suggestions?

iPhone 8 Plus, iOS 13

Posted on May 20, 2020 5:43 PM

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Answer 1

Best reply

sberman

Level 10

264,093 points

May 20, 2020 5:50 PM in response to tandemtwins

Try force closing the app.

How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

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Answer 2

Jun 16, 2020 8:21 AM in response to tandemtwins

I have noted the same issue recently on both my iPhone and iPad and think there is a possibility that recent iOS updates have introduced this phenomenon as either a feature or a bug (think Microsoft).

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Answer 3

tandemtwins Author

Level 1

23 points

Jun 16, 2020 9:55 AM in response to Twotenthsjr

I would hate to think of it as a “feature“. The fact that it always goes back to the exact same page, regardless of where you were last reading… Well, I would say “bug“ is a much better guess! Also, since my last iOS upgrade, the iPhone has been working like it should. However it’s done the same buggy thing before, and then started working correctly, and then has gone back to the bad behavior later.

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Answer 4

tandemtwins Author

Level 1

23 points

May 20, 2020 6:53 PM in response to sberman

Thanks... I always "force-close" apps when I'm done with them, so this idea didn't help in this instance.

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Mail and Notes Open at the Same Place Every Time - iPhone 8+

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