I just got a new iPhone, it's been a little over a year since I last had one. My old Apple ID is still signed in to my MacBook, I'm having trouble removing it because I forgot my password. I can't recover it either because I forgot my old iPhone number. I need help!
MacBook Air 13", macOS 10.14
See if you can get an email option. Enter the Apple (iCloud) ID and click Forgot Password.
If necessary, contact Apple ID Support. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Have you tried to recovery you account by answering you security questions.
Use If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485
You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid to deal with your security questions.
If you are unable to answer your security questions satisfactorily, then you will need to contact Apple Support. See some possible options below. Note that support might refer you to an Apple Store if one is open in your area. Ideally you would have your original purchase receipt for the pertinent device with it serial number on it.
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and
region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through
the options to find the best support option.
How to remove my old Apple ID from my MacBook?
