Screen Issue iPad Air 3
i have a brand new iPad Air 3 and it has a vertical thin line down the middle. Any suggestions??
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i have a brand new iPad Air 3 and it has a vertical thin line down the middle. Any suggestions??
As a first step, try a forced-restart as this may resolve the issue:
As a first step, try a forced-restart as this may resolve the issue:
You might be best advised to directly contact Apple Support to seek assistance. Your iPad may have a display fault - and the Support team may be able to run a remote screen diagnostic.
The link to Contact Support is at top-right of this page. During these extraordinary times, use of the link is the most expedient route to contacting Support.
i did chat with Contact Support (TanyaLee) and I was asked to bring the iPad into an Apple store. There was no mention of a remote screen diagnostic. I may have to mail it in as wait times are extensive at the Apple store. Hard to believe that Apple would sell a defective new Generation 3 iPad Air. For awhile, i thought it was some sort of split screen issue. Thanks for your suggestion.
Did not solve the problem.
Screen Issue iPad Air 3