Apple Watch Series 3- Storage Issues

For some reason something other than what it is listed in my apps is taking up a lot of space on the Apple Watch. I checked photos, music, email, and it is not that. This is a much larger amount than anything else, but it is not listed when you look at the storage space. When you add up what is listed, it isn't even close to equalling what is being taken up. Anyway, how can I fix this? I'd rather not have to erase everything an re-pair the watch with my phone, if I could. Thanks in advance.

Apple Watch

Posted on May 21, 2020 4:18 PM

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Posted on Nov 11, 2020 9:45 AM

from “hasanfromsakarya”


I have solved the issue.

Here are the steps I took to pinpoint the problem.

1) I paired my watch with another iCloud account and the problem disappeared so it was obvious that the iCloud is the culprit.

2) I checked my iCloud storage to see in a detailed fashion.(in Iphone>Apple ID>Icloud>Manage Storage)

3) I realized that reminders is using 3,9GB which seemed odd.

4) I got on my Mac and found reminders app database(Mac>username>library folder>reminders)

5) I saw that 3 of my reminders which happen to be the only reminders with photo attached have been copied for each day I completed them. 3 photos were 52mb in size and they were repeated 75 days.

6) It was obvious this shouldn't happen.

7) I backed up all my reminders to a note in notes app via a shortcut(shortcuts app).

8) I deleted all reminders in all my devices that use the same iCloud account.

9) I removed all reminders app on all devices. I also removed the watch app on iPhone just to be sure.

10) I signed out of iCloud on all devices and waited for 15 minutes.

11) I turned off all devices and waited for 15 minutes.

12) I logged back in to iCloud in order(Mac > iPhone > iPad > Apple Watch)

13) I waited for several hours so that all data from iCloud servers to sync to my devices.

14) When all finished, my problem was gone.


Finally!


Some strange exchanges with Apple support:


ME: Can you offer me a solution?

Apple Support: No. Wait for an update.

ME: I have waited for 3 updates. How long should I wait?

Apple Support: Indefinitely.

ME: Is this even legal?

Apple Support: This is an extraordinary bug so you must wait.

ME: Shouldn't extraordinary conditions require extraordinary solutions?

Apple Support: We can't do anything that are not on our procedures.

ME: But your procedures don't offer any solution for the iCloud service I still pay on a monthly basis?

Apple Support: We apologize for the inconvenience.

ME: You make your users use a closed operating system and you cause a fatal error since there is nothing wrong with my watch's hardware. Shouldn't you take some sort of responsibility?

Apple Support: Our engineers are doing everything they can.

ME: Are you human?(yes I had to ask that at some point.)

Apple Support: Yes(uncanny valley style)

ME: Fine, I will solve this by myself.

Apple Support: Could you please let us know how if you solve it?

ME: Oh... the audacity!

58 replies

Mar 9, 2021 12:54 PM in response to zoltán-Szijártó

I have an Apple Watch Series 3, model A1859 and supposedly it has 8GB of storage. I would expect the actual formatted amount of ACTUAL storage to be less, Something in the hi 6GB to low 7GB range, but my CAPACITY is stated as 4.1 GIGABYTES. Obviously if I am starting from that point, with barely over half of my storage actually usable, I'm going to have problems. So, yes, I have been taken all photos, podcasts and music off of my watch, and now I've removed lot os apps, the ones I'm allowed to and I still can't install the latest Software Update.

For the longest time. I"ve done the repairing and reset, etc. but just now realized that the capacity I was dealing with was abnormally low. Could I just be dealing with defective storage? Is there a way I can reformat it and increase the amount of usable space? I'm very familar with doing this in the Mac w

orld but we're not given tools like Disk Utility for iOS and WatchOS.

May 13, 2021 7:45 AM in response to amcglynn

I'm having the same issue. Bought my Apple Watch 3 in September 2020 and the storage has always been a problem. Apple has refused to help at this point. They've opened ticket after ticket and have never resolved this. In March 2021 they took the watch in and then sent it back to me, claiming they were unable to duplicate the issue. Meanwhile I've sent them countless screenshots showing the clear discrepancy. Has anyone successfully sued Apple in the small claims court? I am considering filing a statement of claim now--$102 filing fee, which I would recover. I think the watch speaks for itself, in terms fo evidence. They essentially sold me a defective watch and have then spent the last 8 months doing nothing about it. Thoughts? Note for future: ALWAYS buy any Apple products at Costco. They have a 90-day returns policy!

May 27, 2021 5:46 AM in response to rsruss67

For the past year at least I have to reset and erase all settings to update my watch every single time. I only have three additional apps than what comes with the watch. And Apple Support is never any help they replace the watch twice I keep telling them it has nothing to do with the watch. Now I’m out of warranty and it’s still happening

Jul 26, 2020 1:01 AM in response to hasanfromsakarya

Hi All,


My repair way was same then hasanfromsakarya‘s.


  1. unpair and delete my watch from the iCloud
  2. switch off the message sync in the iCloud

3.delete the backup of the message from the iCloud

you have to go in the message menu, than you can manage and delete it.


4.delete the watch app from my phone and direct restart it


5.install the watch app, repair the watch with new one.


zoltan

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Apple Watch Series 3- Storage Issues

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