I can't change country and region
want to change country and region, and I need to redeem my credit balance, but I can't add funds on it without changing the country and region , and can't add my new credit card. please help
iPhone 11, iOS 13
Question marked as
If you're a part of a Family Sharing group, you might not be able to change your country or region. Learn how to leave a Family Sharing group.
What to do before you change your country or region
- Spend any store credit remaining on your Apple ID. Learn what to do if your remaining store credit is less than the cost of a single item.
- Cancel any subscriptions, including Apple Music, and wait until the end of the subscription period.
- Wait for any memberships, pre-orders, movie rentals, or Season Passes to complete, and wait for any pending store credit refunds to process.
- Make sure that you have a payment method for your new country or region.
- Redownload your apps, music, movies, TV shows, and books on any devices that you might use to play or read them in the future. That's because some types of content might not be available in your new country or region. (Learn what types of content and services are available in your new country or region.)
