update payment information

Know it here --> If your payment method is declined in the App Store or iTunes ...

Check the following

1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
2. You have valid payment plan / debit / credit card from an authorised bank from the same country
3. Payment methods that you can use with your Apple ID - Apple Support
4. Learn more about family purchases and payments.
5. Please check if your Debit/Credit card is valid internationally

If you can't choose None when you edit your Apple ID payment information

1. If you have an unpaid balance or payment due
2. If you have a subscription that automatically renews
3. If you're using the iTunes Store or App Store for the first time
4. If you are not in the country or region you’re creating an Apple ID for
5. If you changed your country or region
6. If you're a part of Family Sharing

Start here:--> If your payment method is declined in the App Store or iTunes Store - Apple Support

If you still get no help, contact Apple Support using this link:--> iTunesStore & App Store – Get support for various issues   and choosing: Country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.

Regards

Giulio

[Image Edited by Moderator to Remove Personal Information]

Then you need to contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

Got email saying my card was declined