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Safari says I have an invalid address

I want to download an app on my iPhone 11 and safari says invalid address

Posted on May 22, 2020 8:41 AM

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Posted on May 22, 2020 9:34 AM

Did you see this message: 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

And, if necessary, go here is how to contact iTunes worldwide support via text or

chat using this link https://support.apple.com/choose-country-region/itunes After

choosing your country, see the heading Tell us how we can help.

2 replies
Question marked as Best reply

May 22, 2020 9:34 AM in response to Mahogg

Did you see this message: 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

And, if necessary, go here is how to contact iTunes worldwide support via text or

chat using this link https://support.apple.com/choose-country-region/itunes After

choosing your country, see the heading Tell us how we can help.

May 22, 2020 9:35 AM in response to Mahogg

Where are you trying to download the app from? Are you sure you are trying to log into the correct web site?


Try double clicking the Home button or swipe up from the bottom of the screen and swipe Safari upwards. Go to Settings/Safari and clear History and Website Data. Open Safari and test.


Safari - Clear the history and cookies on your iPhone, iPad, or iPod touch.    


Safari website data on your iPhone or iPad - How to clear.    


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      

Safari says I have an invalid address

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