iphone apple wallet passes won't read using nfc on iPhone XR

I’ve always been able to use my Apple wallet passes via my Apple Watch. Today I went to the store without my watch. I tried to use Apple Pay, Apple Cash, and ChargePoint passes but no luck. It’s as if the nfc is turned off or broken on my iPhone XR. I see in other posts that there is no on off for nfc. How do I troubleshoot this? Thanks!

iPhone XR

Posted on May 22, 2020 9:26 AM

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Question marked as Top-ranking reply

Posted on May 23, 2020 9:55 AM

Hi Table_lamp_toaster_candle,


I understand that you are able to use Apple Wallet via your Apple Watch, however not on your iPhone.


I would recommend removing your cards/passes and re-adding them, ensuring they are verified. You can learn how to do so here: Set up Apple Pay.

Since the cards will have been removed from all your devices, you will also need to re-add and re-verify them for your Apple Watch.


If the issue persists, I would ensure you have a backup of your date, then Reset All Settings. You can learn how to do so here: Return iPhone settings to their defaults.


Hope this helps! Feel free to write back if you require further assistance!


Thank you for using Apple Support Communities


Cheers.

3 replies
Question marked as Top-ranking reply

May 23, 2020 9:55 AM in response to Table_lamp_toaster_candle

Hi Table_lamp_toaster_candle,


I understand that you are able to use Apple Wallet via your Apple Watch, however not on your iPhone.


I would recommend removing your cards/passes and re-adding them, ensuring they are verified. You can learn how to do so here: Set up Apple Pay.

Since the cards will have been removed from all your devices, you will also need to re-add and re-verify them for your Apple Watch.


If the issue persists, I would ensure you have a backup of your date, then Reset All Settings. You can learn how to do so here: Return iPhone settings to their defaults.


Hope this helps! Feel free to write back if you require further assistance!


Thank you for using Apple Support Communities


Cheers.

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iphone apple wallet passes won't read using nfc on iPhone XR

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