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iphone apple wallet passes won't read using nfc on iPhone XR

I’ve always been able to use my Apple wallet passes via my Apple Watch. Today I went to the store without my watch. I tried to use Apple Pay, Apple Cash, and ChargePoint passes but no luck. It’s as if the nfc is turned off or broken on my iPhone XR. I see in other posts that there is no on off for nfc. How do I troubleshoot this? Thanks!

iPhone XR

Posted on May 22, 2020 9:26 AM

Reply
3 replies

May 23, 2020 9:55 AM in response to Table_lamp_toaster_candle

Hi Table_lamp_toaster_candle,


I understand that you are able to use Apple Wallet via your Apple Watch, however not on your iPhone.


I would recommend removing your cards/passes and re-adding them, ensuring they are verified. You can learn how to do so here: Set up Apple Pay.

Since the cards will have been removed from all your devices, you will also need to re-add and re-verify them for your Apple Watch.


If the issue persists, I would ensure you have a backup of your date, then Reset All Settings. You can learn how to do so here: Return iPhone settings to their defaults.


Hope this helps! Feel free to write back if you require further assistance!


Thank you for using Apple Support Communities


Cheers.

iphone apple wallet passes won't read using nfc on iPhone XR

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