Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Invoke Apple Pay Not Working

Since the IOS 13.5 update you can no longer invoke Apple Pay from double clicking the power button. I'm using IPhone 6S.

iPhone 6s, iOS 13

Posted on May 22, 2020 7:42 PM

Reply
Question marked as Apple recommended

Not according to Apple. See this link --> How to use Apple Pay - Apple Support

Posted on May 22, 2020 8:11 PM

10 replies

May 22, 2020 8:01 PM in response to dunbro

In researching this (it's been a long time since I owned an iPhone with Touch ID), it appears double tapping the power button isn't correct. See below:


Pay with iPhone with Touch ID

  1. To use your default card, rest your finger on Touch ID. 
  2. Hold the top of your iPhone near the contactless reader until you see Done and a checkmark on the display.

Watch the demo to see how it works.



May 22, 2020 8:16 PM in response to dunbro

Then call Apple. The link I provided is an Apple Support document, which says for iPhone with Touch ID (iPhone 6s is a Touch ID phone), you place your finger on the touch ID, hover the phone over the card reader in store and wait for the confirmation your payment was accepted. For iPhone with Face ID, you double tap the power button to bring up Apple Pay.


If Apple has provided incorrect information on how to use Apple Pay on their phones, I'm sure they'd be glad to hear from you.

Invoke Apple Pay Not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.