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Cannot open open subscriptions

I recently downloaded an app on free trial. After checking it out I decided it’s not worth it and wants to cancel the subscription before i get billed for it. But I can’t open my subscriptions no matter what I do.

I go to settings click on my id and when I hit on subscriptions they tell me cannot connect. I’m frustrated!

iPhone 7, iOS 13

Posted on May 23, 2020 6:59 AM

Reply
Question marked as Top-ranking reply

Posted on May 23, 2020 7:11 AM



You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Try applying for a refund here - https://support.apple.com/en-gb/HT204084


Cancel Subscription - https://support.apple.com/en-us/HT202039


Or Contact Apple Support - https://support.apple.com/contact



1 reply
Question marked as Top-ranking reply

May 23, 2020 7:11 AM in response to KwamePower



You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Try applying for a refund here - https://support.apple.com/en-gb/HT204084


Cancel Subscription - https://support.apple.com/en-us/HT202039


Or Contact Apple Support - https://support.apple.com/contact



Cannot open open subscriptions

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