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Why can't I update my iPad to the 12.0 iOS update

I just bought a refurbished IPad 4th generations, the version I have is 10.3.3 , in order to download Netflix it's telling me I have to update to the 12.0 iOS version but it won't let me, anyone know how I can download the 12.0 update

Posted on May 23, 2020 7:32 AM

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Posted on May 23, 2020 7:34 AM

Update support for iPad4 formally ended September 2017. The final iOS releases for this model were iOS 10.3.3 (WiFi Only models) and iOS 10.3.4 (WiFi & Cellular). iPad4 cannot be updated to any later major version of iOS as it lacks the minimum hardware requirements needed to run more recent versions.


Many App Developers have also dropped support for older devices and iOS versions preceding iOS12 - and have withdrawn older versions of their Apps from the Apple App Store. Withdrawal of Apps supporting older models of iPad is making their utility and usefulness significantly more limited.


If Apps that you need to use now have higher minimum iOS-version requirements, your only option is to replace your iPad with newer model. Even the basic current iPad7 supports current iPadOS 13.x - and has hardware specifications that will vastly outperform your old iPad4.


I hope this information is helpful - if only in clearly stating your current options.

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Question marked as Top-ranking reply

May 23, 2020 7:34 AM in response to bee165

Update support for iPad4 formally ended September 2017. The final iOS releases for this model were iOS 10.3.3 (WiFi Only models) and iOS 10.3.4 (WiFi & Cellular). iPad4 cannot be updated to any later major version of iOS as it lacks the minimum hardware requirements needed to run more recent versions.


Many App Developers have also dropped support for older devices and iOS versions preceding iOS12 - and have withdrawn older versions of their Apps from the Apple App Store. Withdrawal of Apps supporting older models of iPad is making their utility and usefulness significantly more limited.


If Apps that you need to use now have higher minimum iOS-version requirements, your only option is to replace your iPad with newer model. Even the basic current iPad7 supports current iPadOS 13.x - and has hardware specifications that will vastly outperform your old iPad4.


I hope this information is helpful - if only in clearly stating your current options.

May 23, 2020 9:40 AM in response to bee165

You don't.

You purchased the wrong year and model iPad!

Return it and attempt to get your money back!

You purchased a nearly 8-year old iPad that has NOT been upgraded/updated by Apple in nearly 3 years.

You need to purchase a much newer iPad.


A 4th gen iPad cannot be upgraded beyond iOS 10.3.3/10.3.4.

A 4th gen iPad is an OVER 7-1/2-year old device, now!

These older iPad models are too old, now, too underpowered and completely incompatible with any of the current and future versions of iOS/iPadOS.


It is what it is, today, in the year 2020!


Apple supports new iPad models for up to 5-6 years with third party app developers supporting these iPads for another, additional 2-3 years after!

So, that is a total of between 7-9 years of iPad/iOS support!

Older iPad models, like the iPad 2, 3, 4 and 1st gen iPad Mini have ALL reached this support limit!


You need an iPad that can run the latest and greatest versions of iOS, as well as, the most current apps available, then, you need to purchase a new iPad from Apple or a discounted, refurbished iPad from Apple’s Refurbished & Clearance section of Apple’s Website or a new or refurbished iPad from an Apple authorised, third party retail or online reseller OR other trusted sources for new or used Apple products.


These old iPad 2, 3, 4 and 1st gen iPad Mini models are nearing 8 and 9-years old, now.

The amount of older, compatible, available apps for these old iPad models has dwindled significantly since the beginning of 2020!

Getting older versions of apps for these old iPad models, initially from Apple’s iOS App Store is getting very difficult and very problematic and this issue is getting, painfully, much worse, now, in 2020!


As of the beginning of 2019, many, MANY third party app developers are all more quickly and completely permanently dropping older app support for all old 7, 8 and 9-year iPads that are running 2-3 year old and earlier iOS versions ( iOS 10 and earlier ).

Third party app developers are removing all of their older, legacy versions of their apps from Apple's App Store servers, now.

Third party app developers no longer want to support these 8 and 9-year old or older iOS devices, any longer!

Older versions of apps are, soon, going to be gone for good, now!

These old iPads are now reaching their complete end of life and support.

So finding older versions apps for older iPads, while still possible, currently, will be a very tough challenge, now, in 2020.


Old iPads that can no longer be upgraded/updated will have NO MORE APPS AVAILABLE for initial download, at all, soon, from the Apple iOS App Store, for such old iOS devices in the very near future.

Older versions of apps for these older iPads will be completely gone, at some point, in the very foreseeable future.


Old 8 and 9-year old iPads will be pretty much obsolete by the end of the 2020 year!


Again, it is what it is, today, in the year 2020!


You will never get any more older versions of popular apps for these old iPads, any longer.


The apps that these old iPads already have on them, and still work, will be the apps these iPads will be stuck with!


Basically, these old iPad models are just good for FaceTime and somewhat limited Web browsing via some other, more up to date third party Web browsers and NOT using that nearly 4-year old iOS Safari Web browser.


A lot has happened with iPad and iOS in 7-9 years and in the past 2 to 3-1/2 years since iOS 9 and 10.


As an example and compared to that nearly 8-years old iPad 4th generation model,

The cheapest, baseline 2019, 10.2 inch screen 7th gen Apple iPads have a 1/2 inch larger retina screen, newer, more powerful and nearly 2-1/2 times faster 2.3 Ghz, A10 Fusion processors, AT LEAST, 3-4 times the internal RAM, with the 2019, 7th gen iPad having 3 GBs of internal RAM, iPadOS 13 support, with much better and improved multitasking features, Apple Pencil and Apple Smart keyboard cover support and have better audio speakers and better/improved built-in cameras.


In addition, if you search online and look at various, reputable online Apple device resellers, you can usually find this 2019, 7th gen iPad at discounts of between $60 U.S.D and $100 U.S.D. depending on storage size and whether it is a WiFi ONLY model or a WiFi/cellular data model.



Sorry & Best of Luck to You!

Jun 30, 2020 11:59 PM in response to Eramone1

Your iPad is too old and will never upgrade/update beyond iOS 9 or 10.


Read my lengthy reply post above.


Time for a new, refurbished or much “newer” ( read used ) iPad.


If you must purchase older, used iPad models, DO NOT look at anything older than a 2014 iPad Air 2 or 2015 iPad Mini 4.

Both of these models are the oldest iPad models that the up and coming iPadOS 14 will support, in the Fall of 2020.


If you must purchased used devices from unknown sources, you must ask more questions of the iOS device seller, ask for more photo/images, ask if the iPad has user/iCloud activation lock and ask for photos/images/short video proof that such an iPad has been reset factory settings and shown proof of the iOS device's start up screen showing the animated, moving, multi-language “Hello” Welcome to iPad screen.

If the iOS device seller is unwilling to do all of this to show you that the iPad, in question, is ready to use with no barriers to new user activation and use, pass on the iOS device and look at other iOS device sellers elsewhere.




Sorry & Best of Luck to You!

Why can't I update my iPad to the 12.0 iOS update

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