Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I sent money to someone that can’t set up Apple Pay but the money went through

I sent money to someone that can’t set up Apple Pay but the money went through. How do I get my money back?




[Re-Titled by Moderator]

Posted on May 23, 2020 9:56 AM

Reply
Question marked as Best reply

Posted on May 23, 2020 9:58 AM

See the following from Send and receive money with Apple Pay - Apple Support


How to cancel or dispute a payment

  1. Open the Messages app, then open the conversation and tap the payment. 
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again. 
  3. Tap Cancel Payment.


If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.


It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


Apple Pay person to person payments are just like any other private transaction between two people. If you're unable to cancel or receive your money back from the recipient, you can contact us to open a dispute.


1 reply
Question marked as Best reply

May 23, 2020 9:58 AM in response to Dc4565h

See the following from Send and receive money with Apple Pay - Apple Support


How to cancel or dispute a payment

  1. Open the Messages app, then open the conversation and tap the payment. 
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again. 
  3. Tap Cancel Payment.


If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.


It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


Apple Pay person to person payments are just like any other private transaction between two people. If you're unable to cancel or receive your money back from the recipient, you can contact us to open a dispute.


I sent money to someone that can’t set up Apple Pay but the money went through

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.