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Payment and billing information

“Can not Update payment info”, please somebody help on this

Posted on May 23, 2020 10:19 AM

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2 replies

May 23, 2020 10:35 AM in response to nhuel32

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      


If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       

Payment and billing information

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