I cannot cancel my subscriptions
I have been trying to cancel all my subscriptions but every time I get to the subscription button on my phone, it says it can not load! I need to cancel them by today!
[Re-Titled by Moderator]
iPhone 8 Plus, iOS 13
Question marked as
To change or cancel a subscription—or check if a charge from Apple that you don't recognize is for a subscription—tap or click this button:
If you don't see the subscription that you're looking for
If you tried to see or cancel a subscription and you can't find the subscription that you're looking for, check the following things. Or contact Apple Support.
Is the subscription billed through another company?
On your bank statement, find the charge for the subscription. If it does not say iTunes, Apple, or something similar, the subscription might not be billed through app developer.
Get help with subscriptions that are billed through App Developer.
Did a family member sign up for the subscription?
A Family Sharing organizer can’t manage subscriptions for other family members. Ask your family members to change or cancel their subscriptions from their own devices or when they're signed in with their own Apple ID. You can also use Ask to Buy to control what kids buy.
Did you subscribe with a different Apple ID?
To see subscriptions for a different Apple ID, sign in with that Apple ID, then follow the steps in this article.