You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

email that my ID was used for a 49.99 purchase on a device that has never been used. I didn't purchase . Is this a scam?

email that Apple ID was used for a device not listed? is this a scam?

Posted on May 23, 2020 3:56 PM

Reply
Question marked as Top-ranking reply

Posted on May 23, 2020 4:00 PM

Probably. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it appears to be a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

1 reply
Question marked as Top-ranking reply

May 23, 2020 4:00 PM in response to Cheri1ru

Probably. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it appears to be a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

email that my ID was used for a 49.99 purchase on a device that has never been used. I didn't purchase . Is this a scam?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.