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dmanalo510 Author

Level 1

13 points

my phone won't turn off, continues to restart?

I was attempting to restart my iPhone 11. It remains stuck in the restart mode.

Posted on May 23, 2020 4:12 PM

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Top-ranking reply

Level 6

18,384 points

Posted on May 23, 2020 4:35 PM

Force restart iPhone - Apple Support ⬅︎ TRY THIS...

Force restart an iPhone with Face ID, iPhone SE (2nd generation), iPhone 8, or iPhone 8 Plus

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the button.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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Top-ranking reply

Level 6

18,384 points

May 23, 2020 4:35 PM in response to dmanalo510

Force restart iPhone - Apple Support ⬅︎ TRY THIS...

Force restart an iPhone with Face ID, iPhone SE (2nd generation), iPhone 8, or iPhone 8 Plus

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the button.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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my phone won't turn off, continues to restart?

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