Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Does anyone else seem to have trouble getting Apple TV to recognize your password?

Why won't apple tv recognize my password? It sends a code to my other devices, I retype my password and then the code and it tells me it's incorrect. Can anyone tell me what am I doing wrong?

Posted on May 23, 2020 4:52 PM

Reply
Question marked as Apple recommended
  • Apple TV asks for Apple ID password, enter it.
  • An authentication code will be sent to your iPhone or iPad or Mac.
  • Apple TV asks for the Apple ID password again, enter it followed by the authentication code. For example if your Apple ID password is XYZ123 and the authentication code is 4567 enter XYZ1234567
  • Do this quickly or it will time out!

Posted on May 23, 2020 9:56 PM

3 replies
Question marked as Apple recommended

May 23, 2020 9:56 PM in response to StryderCarr

  • Apple TV asks for Apple ID password, enter it.
  • An authentication code will be sent to your iPhone or iPad or Mac.
  • Apple TV asks for the Apple ID password again, enter it followed by the authentication code. For example if your Apple ID password is XYZ123 and the authentication code is 4567 enter XYZ1234567
  • Do this quickly or it will time out!

Does anyone else seem to have trouble getting Apple TV to recognize your password?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.