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Updating phone

Can’t update my new update on my phone it keeps saying the internet isn’t connected but I’m using the WiFi right now

iPhone 6, iOS 11

Posted on May 23, 2020 9:04 PM

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Question marked as Best reply

Posted on May 24, 2020 5:38 AM

Restart the phone

then Settings, General, Reset, reset network settings

1 reply

Updating phone

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