I am trying to update my phone but it is not working
Why is it not working
iPhone 6s, iOS 13
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See Update your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT204204. And check out the compatibility guides below.
iOS 13 and iPadOS are compatible with these devices - Apple Support.
iOS 12 is compatible with these devices.
IOS 11 is compatible with these devices
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But also do you see an error message when you try to update? If yes, see If you see an error when you update or restore your iPhone, iPad, or iPod https://support.apple.com/en-us/HT201210and ?
Check out the meanings of restore error heres: iOS update and restore errors https://support.apple.com/en-us/HT204770