You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

Backup

I stored my my iPhone 6 on iCloud. I see only 38 GB on the cloud although I have 50GB on the phone. What is the problem?

Posted on May 24, 2020 6:38 AM

Reply

Top-ranking reply

Level 5

7,253 points

Posted on May 24, 2020 7:54 AM

Pre-installed apps and system data/OS are not part of the backup. That may be where the discrepancy comes from.

View in context

Similar questions