ddxj wrote:
I'm not sure whether person above is talking about iTunes on the Mac or on the iPhone, and in any case, my iTunes does not have a "device" button to click on so I'm sunk from the start
This is the iTunes fort Windows forum, so it's safe to assume that everyone is talking about iTunes for Windows. You're not going to see the screenshots I posted on an iPhone, are you?
The device button only appears once iTunes sees the device connected to it. My iTunes has been known to take more than five minutes after connection before it sees my iPod Touch.