iPad locked
Hi, I've been given a locked iPad.
How do I unlock it for use ?
Screen says: iPad is disabled - connect to itunes.
When in iTunes, I cant see it.
iPad (6th gen) WiFi
If your device is Activation Locked, this help page will provide most of the information that you’ll need:
https://support.apple.com/en-us/HT201365
You need to be aware that if the Activation Lock is active, it can only be unlocked with the AppleID that belongs to the person that previously activated and set-up the iPad. If you cannot locate and secure their cooperation, you’ll not be able to bypass or defeat the lock. Apple won’t assist - and nobody here will be able to help.
If you are able to get the previous owner to remove the activation lock, if the iPad has been given to you to keep, you would be strongly advised to prepare it properly for reuse. If you don’t do so, it’s only a matter of time before you’ll be locked out and unable to use the iPad. To prepare it properly for you ownership, follow this procedure:
https://support.apple.com/en-gb/HT201351
This information might be helpful to the previous owner if they need help with finding their AppleID and password...
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
- Your primary email address mailbox that corresponds with your AppleID
- Any of the secondary/recovery email addresses that should be configured for your AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
