Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad can’t open

My iPad keeps crashing. Can’t open anything!

iPhone 5s, iOS 12

Posted on May 24, 2020 10:54 PM

Reply
Question marked as Best reply

Posted on May 25, 2020 2:16 AM

If iPad isn’t responding, or repeatedly crashes upon restart, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

3 replies
Question marked as Best reply

May 25, 2020 2:16 AM in response to Ballyholland42

If iPad isn’t responding, or repeatedly crashes upon restart, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

iPad can’t open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.