Apple ID security question resat "We don’t have sufficient information to reset your security questions." What should i do please help me
See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485
By saying "We don’t have sufficient information to reset your security questions." Apple has notified you that you can't answer your security question satisfactorily. So see Security and your Apple ID https://support.apple.com/en-us/HT201303
This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”
Thus, given Apple's notification, we can do nothing to help you, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have the receipt for your purchase of a pertinent device from an authorized Apple seller with its serial number on it). If you want to contact Apple Support to discuss any possible extenuating circumstance, see the support options below. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your extenuating circumstance. You also can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485
By saying "We don’t have sufficient information to reset your security questions." Apple has notified you that you can't answer your security question satisfactorily. So see Security and your Apple ID https://support.apple.com/en-us/HT201303
This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”
Thus, given Apple's notification, we can do nothing to help you, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have the receipt for your purchase of a pertinent device from an authorized Apple seller with its serial number on it). If you want to contact Apple Support to discuss any possible extenuating circumstance, see the support options below. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your extenuating circumstance. You also can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
Thank you for replying
i get what it say but how can i get access my account .
i open this account from Ethiopia i was not able to give phone number to get access from my phone i only have email do i have chances to access my account or delete the account and create a new one ?
There have been posts by people who have contacted Apple Support and they were told that if you delete an ID associated with an email address, you can never reuse the email address for an Apple ID. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again.You will need to get another e-mail address to use as your Apple ID.
Make sure you sign out from the places in the 4th link before deleting the ID.
How to delete your Apple ID account.
What to do after you change your Apple ID or password - Apple Support
i don't care about the purchase but i care about the email i don't want create a new email so is there an other way to delete apple id so i can create apple id with the same email account?
You need to contact Apple ID Support using the links donv posted to see if they will help you recover the account. If they won't, you will need to create a new Apple ID.
If you create/use a new Apple ID, you will lose access to some of your data and the purchases made with your existing Apple ID.
Apple ID security question resat "We don’t have sufficient information to reset your security questions." What should i do please help me
