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User profile for user: kathi236
kathi236 Author
User level: Level 1
8 points

apple care

I am 5 days over the 60 days to purchase apple care. I thought I had purchased it. Can I still buy it? apparently, it did not go through. My son bought the computer and had it sent to me. He told me to order within 90 days. I immediately tried to order on line upon receiving the MacBook Pro 16 inch, but apparently, it did not go through.


Nothing is wrong with my computer, but I wanted to check to make sure all my devices are up to date during this time. Is there a way to purchase after the fact?



MacBook Pro 16", macOS 10.15

Posted on May 25, 2020 4:23 AM

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,167 points

Posted on May 25, 2020 8:40 AM

This is primarily a user-to-user support forum; other Apple users like you. You may want to call the phone number listed in the excerpt below from https://www.apple.com/support/products/mac/

to see if they will make an exception:


How to buy

  1. Purchase AppleCare+ with your new Mac.
  2. Or buy it within 60 days of your Mac purchase:
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of Mac and proof of purchase are required)
    • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)


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User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,167 points

May 25, 2020 8:40 AM in response to kathi236

This is primarily a user-to-user support forum; other Apple users like you. You may want to call the phone number listed in the excerpt below from https://www.apple.com/support/products/mac/

to see if they will make an exception:


How to buy

  1. Purchase AppleCare+ with your new Mac.
  2. Or buy it within 60 days of your Mac purchase:
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of Mac and proof of purchase are required)
    • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)


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apple care

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