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Sjanjua87 Author

Level 1

14 points

Won’t Lock/Unlock When Closing Smart Cover - Brand New iPad Pr

My brand new iPad Pro 12.9 2020, won’t lock/unlock when I close my Smart Cover. It’s running iOS 13.5. I do not have the lock/unlock option under display brightness settings.

iPad, iOS 9

Posted on May 25, 2020 5:39 AM

Top-ranking reply

QuickPost

Level 10

103,377 points

Posted on May 25, 2020 8:01 AM

Hello,

Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

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Won’t Lock/Unlock When Closing Smart Cover - Brand New iPad Pr

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