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i try to restart my iphone 6 but i lost passcode so i did the restart and my icon on the phone is a itunes logo?

do i need the sim card in the phone im trying to unlock?


iPhone 6s

Posted on May 25, 2020 8:27 AM

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Question marked as Top-ranking reply

Posted on May 25, 2020 8:46 AM

This is a user-to-user technical support forum, it is not a chat service. When you post a question eventually a volunteer user who sees it will try to answer it. But that typically takes longer than 5 minutes.


If your phone is disabled you need to follow these instructions—>If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

3 replies
Question marked as Top-ranking reply

May 25, 2020 8:46 AM in response to shanenichols

This is a user-to-user technical support forum, it is not a chat service. When you post a question eventually a volunteer user who sees it will try to answer it. But that typically takes longer than 5 minutes.


If your phone is disabled you need to follow these instructions—>If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

i try to restart my iphone 6 but i lost passcode so i did the restart and my icon on the phone is a itunes logo?

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