I have APPLE.COM/BILL charges on my credit card that I don't recognize. How can I find out what these are for?

maadd43 wrote:

I have a charge to my card for $5.95 and I want know what it is for before I authorize it for my new card.

See this post.

tt2

I have 7 charges on my credit card i do not know that they are for?

Mchcpc wrote:

I have 7 charges on my credit card i do not know that they are for?

See this post.

tt2

I have a charge on Credit card of $114.99 on the 5/4/21 - this was not authorized.

Please advise what it is for?

Lavender2000 wrote:

I have a charge on Credit card of $114.99 on the 5/4/21 - this was not authorized.

Please advise what it is for?

See this post.

tt2

I have charges on my credit card that i dont know what they are for and when I check on line they dont show up

Hi, would like to cancel Apple.com/bill charges on my credit card. How to do this.. thanks.

Zizi-40 wrote:

Hi, would like to cancel Apple.com/bill charges on my credit card. How to do this.. thanks.

See this post.

tt2

I have a some charges on my Apple account I do not know what they are for?

lenda112 wrote:

I have a some charges on my Apple account I do not know what they are for?

See this post.

tt2

Hello Apple

Apple has charged PKR 6300 from my Bank card i don't recognize why apple deduct this amount. If this deduction for any app purchasing please apply for refund

Thanks

I have Apple bill I need cancel

rima52 wrote:

I have Apple bill I need cancel

See this post.

tt2

richfield6936 wrote:

There is charge on my VISA bill from Apple I don't recognize - can you tell me what it's for?

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

LarryD147 wrote:

Checking on apple.com/bill record store internet charge $75.26

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2