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factory restore ipad mini

I bought a used ipad mini and didnt know I had to get them to release it first. It was at a rummage sale so I dont know who to contact now to factory reset the device. What can i do?

iPad mini 2 Wi-Fi

Posted on May 25, 2020 4:56 PM

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Posted on May 26, 2020 7:09 AM

If the device is Activation Locked, the lock must be removed before it can be re-used.


Here is more information form Apple about AppleID and how it may be disabled:

https://support.apple.com/en-gb/HT201441


If you are unable to contact the previous owner yourself, there is no way to trace them. Apple will not assist - and nobody here will be able to help you.

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Question marked as Best reply

May 26, 2020 7:09 AM in response to heiden33

If the device is Activation Locked, the lock must be removed before it can be re-used.


Here is more information form Apple about AppleID and how it may be disabled:

https://support.apple.com/en-gb/HT201441


If you are unable to contact the previous owner yourself, there is no way to trace them. Apple will not assist - and nobody here will be able to help you.

May 25, 2020 8:53 PM in response to heiden33

Nothing.

Without the aid of the previous owner of that iPad, this iPad is a dead, useless device to you.

You will never, EVER get that iPad to work for you.

No one here can help you. Apple will not get involved and help you, either.

Attempt to return this iPad and get your money back or simply recycle this device responsibly.

You will never get this iPad to ever work.



Sorry.

factory restore ipad mini

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