Apple Event: May 7th at 7 am PT
Just fixed my iPad after a year of not in use and it’s been connected to a shared purchase thing in a family in a different country I’ve created a new Apple ID and signed in but it’s still there plz help also it doesn’t give me any options to do anything with it if that makes sense
iPad Air, iOS 11
All family members must be in the same country/region and using the same store. You can't use Family Sharing if you are in a different country. Since you aren't in the same country, you can leave Family Sharing.
All family members must be in the same country/region and using the same store. You can't use Family Sharing if you are in a different country. Since you aren't in the same country, you can leave Family Sharing.
See if this information about changing your country or region helps. I think your problem is related to this circumstance.
See Changing your Apple ID country or region, see https://support.apple.com/en-us/HT201389. Be sure and use the support options below if you have a problem. See this heading especially What to do before you change your country or region.
· Spend any store credit remaining on your Apple ID. Learn what to do if your remaining store credit is less than the cost of a single item.
· Cancel any subscriptions, including Apple Music, and wait until the end of the subscription period.
· Wait for any memberships, pre-orders, movie rentals, or Season Passes to complete, and wait for any pending store credit refunds to process.
· Make sure that you have a payment method for your new country or region.
· Redownload your apps, music, movies, TV shows, and books on any devices that you might use to play or read them in the future. That's because some types of content might not be available in your new country or region. (Learn what types of content and services are available in your new country or region.)
Use this link in the document if you need to View your Apple ID balance https://support.apple.com/en-us/HT202359
If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support.
And you also can contact iTunes worldwide support to get help via text, chat, or phone using this link https://support.apple.com/choose-country-region/itunes. At the bottom of your screen, use Tell us how we can help to select among support options.
Family purchases hacked or something
