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red apple logo on white background

When starting up there was no option to enter password and mouse cursor was not there. Then a white apple logo on a red background appeared with a green progress bar. After this completed its timeout I was able to start as normal.

Does anyone know how to fix this please?

iMac 21.5″, macOS 10.15

Posted on May 25, 2020 10:40 PM

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Question marked as Top-ranking reply

Posted on May 26, 2020 12:18 PM

This sounds like a graphics chip anomaly.

Run Apple hardware diagnostic:

https://support.apple.com/en-us/HT202731


1 reply

red apple logo on white background

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