You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Restore iPhone

My phone stopped working yesterday, and I'm getting the restore message but the fix for iPhone 8 or later isn't working for me. I press the volume up and volume down buttons, but when I press and hold down the side button no Apple logo comes on. The screen stays dark. When I release the side button, the Apple logo comes on the screen and the a flash comes shortly after and the logo disappears, and this continues to repeat with the Apple logo appearing and then a flash on the screen and the logo disappearing.

iPhone XS

Posted on May 26, 2020 5:37 AM

Top-ranking reply

kb1951

Level 10

124,931 points

Posted on May 26, 2020 5:41 AM

See if this helps: https://support.apple.com/en-gb/HT201412

View in context

Restore iPhone

Similar questions