Question marked as Apple recommended User profile for user: SravanKrA SravanKrA User level: Level 10 407,848 points May 26, 2020 6:27 AM in response to cynthia_12 Restart the device. That's it.Still not solved --> Force restart iPhone - Apple SupportFollow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ... Show more Less Reply Link