Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can u buy AppleCare after damage occurs

I got my iPad Pro Friday. It came with two charger cables. I tried to plug it in with the charger that came with it that is the same as my iphone. It bent the charger port. Can I still purchase AppleCare to get it fixed?




iPad Pro, iPadOS 13

Posted on May 26, 2020 5:32 PM

Reply
Question marked as Best reply

Posted on May 26, 2020 5:41 PM

Hello,


You cannot purchase AppleCare after damage has occurred. Apple does not ship iPad with 2 charging cables which leads me to believe that you purchased this iPad used. AppleCare cannot be purchased for used devices.

2 replies

Can u buy AppleCare after damage occurs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.