You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need help ??

i bought this iPad for school and it have that activation lock and she thought she erases it all and when I plugged it up it said activation lock and I can’t get in touch with the lady and I don’t have the money to buy a another one I need it unlock plz help ??

Posted on May 26, 2020 6:17 PM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2020 7:09 PM

As explained, there is one person who can release it. If they will not or cannot do it, then it will forever be useless to you. Odds are if she sold it and then ducked and ran, it wasn’t even hers to sell in the first place. There is no reason for a legitimate seller not to help you and release it from their AppleID.

6 replies
Question marked as Top-ranking reply

May 26, 2020 7:09 PM in response to kyla_oliver

As explained, there is one person who can release it. If they will not or cannot do it, then it will forever be useless to you. Odds are if she sold it and then ducked and ran, it wasn’t even hers to sell in the first place. There is no reason for a legitimate seller not to help you and release it from their AppleID.

May 26, 2020 6:55 PM in response to kyla_oliver

The only person that can remove the activation lock is the original owner that placed the lock on it in the first place. This is why it is extremely important that you verify in person that it is removed before any money exchanges are made. If you can’t get a hold of the person you got it from to get them to remove the lock, then I’m afraid you have a very expensive paper weight

I need help ??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.