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My phone is not turning on after charging, force restarting, or following the steps online on how to turn it back on. It has been off for about a week now but when I charge I am able to press the home button again if it dies.

My phone is not turning on after charging, force restarting, or following the steps online on how to turn it back on. It has been off for about a week now. Is there any way to turn my phone back on or do I need a new one?

iPhone 7, iOS 12

Posted on May 26, 2020 9:00 PM

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Question marked as Top-ranking reply

Posted on May 26, 2020 9:25 PM

Hello Taylor,


It may just be the battery. Hard to troubleshoot further when you actually have tried the basic troubleshooting steps.

I recommend that you have your iPhone examined at the Apple Store or at an authorized service cente. If the stores are closed then please contact ➔ Apple Support.


Axel F.

1 reply

My phone is not turning on after charging, force restarting, or following the steps online on how to turn it back on. It has been off for about a week now but when I charge I am able to press the home button again if it dies.

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