my right earphone is not working, the other person cannot hear me but i cant hear them

my right earphone is not working, the other person cannot hear me but i cant hear them

Posted on May 27, 2020 4:45 AM

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May 27, 2020 4:52 PM in response to jackline225

Hey there jackline225,


Thanks for reaching out to Apple Support Communities. I understand you’re having some issues with your earphones. I’ll be happy to help.


To verify, is this occurring with the EarPods that came with your iPhone? If you haven’t already, test another set of headphones and see if the issue continues. If the issue continues on another set, go through the steps in this link for other ways to resolve this:


If your headphones don't work with your iPhone, iPad, or iPod touch


Take care.

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my right earphone is not working, the other person cannot hear me but i cant hear them

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