I redeemed a $15 iTunes Gift Card and when I tried to buy stuff, it said I had $2.19 left. But the thing is, I didn’t even buy anything yet and it said that I have $2.19.

Why did it do that?

Posted on May 27, 2020 5:53 AM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2020 6:22 PM

Greetings Def4ult8oi,


Thanks for visiting the Apple Support Communities! I understand your Apple ID balance is less than expected after redeeming a gift card.


Check out the suggestions within the following article: View your Apple ID balance - Apple Support


"If you don't think the amount of balance available to you is correct, check your purchase history to see if some of the balance was used for a purchase. If you still don't think the balance is correct, sign out of the iTunes Store and App Store on all of your devices and then sign back in."


To sign out of the iTunes Store and App Store on iOS, tap Settings > iTunes & App Store, then tap your Apple ID and tap Sign Out. Keep in mind, taking this step will remove music downloaded for offline listening if you subscribe to Apple Music.


Cheers.

1 reply
Question marked as Top-ranking reply

May 27, 2020 6:22 PM in response to Def4ult8oi

Greetings Def4ult8oi,


Thanks for visiting the Apple Support Communities! I understand your Apple ID balance is less than expected after redeeming a gift card.


Check out the suggestions within the following article: View your Apple ID balance - Apple Support


"If you don't think the amount of balance available to you is correct, check your purchase history to see if some of the balance was used for a purchase. If you still don't think the balance is correct, sign out of the iTunes Store and App Store on all of your devices and then sign back in."


To sign out of the iTunes Store and App Store on iOS, tap Settings > iTunes & App Store, then tap your Apple ID and tap Sign Out. Keep in mind, taking this step will remove music downloaded for offline listening if you subscribe to Apple Music.


Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I redeemed a $15 iTunes Gift Card and when I tried to buy stuff, it said I had $2.19 left. But the thing is, I didn’t even buy anything yet and it said that I have $2.19.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.