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Safari stops working

My mom has an iPhone 8 Plus. Every evening around the same time, her Safari stops working. How can I remedy this issue?

Posted on May 27, 2020 11:56 AM

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Question marked as Top-ranking reply

Posted on May 27, 2020 12:14 PM

Try cleaning your browser by following one of the two methods.


To delete your cookies, cache, and browsing history:

  1. Go to “Settings -> Safari.”
  2. Choose “Clear History and Data.” Safari will remember your AutoFill information if you choose this option.




To keep your browsing history but clear your cache and cookies:

1. Go to “Settings -> Safari -> Advanced.”

2. Choose “Website Data -> Remove All Website Data” and tap “Remove Now.” Note that Safari will not remember your AutoFill information if you choose this option.

1 reply
Question marked as Top-ranking reply

May 27, 2020 12:14 PM in response to tworkman09

Try cleaning your browser by following one of the two methods.


To delete your cookies, cache, and browsing history:

  1. Go to “Settings -> Safari.”
  2. Choose “Clear History and Data.” Safari will remember your AutoFill information if you choose this option.




To keep your browsing history but clear your cache and cookies:

1. Go to “Settings -> Safari -> Advanced.”

2. Choose “Website Data -> Remove All Website Data” and tap “Remove Now.” Note that Safari will not remember your AutoFill information if you choose this option.

Safari stops working

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