i know my firmware password but I just can’t type it in the field. The mouse is visible. I tried to reboot with the Cmd + R but it wouldn’t take me to recovery mode. In the worst position ever. So worried that I will loose my data as I wasn’t able to back up during the quarantine time. Is there anything that can be done to type in the firmware password on the locked screen.
MacBook Air 13″, macOS 10.14
Do you have a non-working keyboard on that MacBook Air? I ask because you should be able to enter your Firmware Password with your built-in Keyboard.
Can you try using an external keyboard and see if that works? Preferably a keyboard connected via USB.
Axel F.
Do you have a non-working keyboard on that MacBook Air? I ask because you should be able to enter your Firmware Password with your built-in Keyboard.
Can you try using an external keyboard and see if that works? Preferably a keyboard connected via USB.
Axel F.
Anything else I can do? Please help. I gave it to Apple service center here in Dubai. They have taken 3 days for diagnostic with no response on how they can solve it. They keep on repeating the data will be lost! :( just worried!
Hello Arjun,
We are stuck on entering Firmware Password. I believe that you know and have that password and are unable to enter it using either your internal keyboard or your bluetooth keyboard. I hope that they technicians in Dubai try and enter your firmware password with a USB connected keyboard. Bottom line, Arjun, is to make sure that you know the Firmware password and those technicians have it otherwise there is no way around it without it except to change out the logic board which is going to be very expensive. Note that the firmware password is usually separate from your log in password on the MacBook.
Axel F.
I tried with an external keyboard as well. And with my Bluetooth keyboard as well. My built in keyboard works perfectly. Hope something can be done.
Firmware password not able to enter
