Move iPhone little lower/little higher

I’m using iPhone X with the newest iOS ver 13.5. I’ve set up Face ID before and it works for a few months, but suddenly it cannot recognize my face, so I reset the Face ID. When I set up the new Face ID, it keeps saying move iPhone lower/higher. No matter how much I move my phone, it still won’t have any effect.


Pls help. Thank you

Posted on May 28, 2020 12:17 AM

Reply
5 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Move iPhone little lower/little higher

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.