Newsroom Update
Apple Music today announced the release of its 100 Best Albums of all time, a list crafted by Apple Music’s experts alongside industry professionals. Learn more >
Apple Music today announced the release of its 100 Best Albums of all time, a list crafted by Apple Music’s experts alongside industry professionals. Learn more >
I have the Apple Music Plan that is $9.99/mth. I have never once been billed for songs that I download with this unlimited plan. You guys have made multiple charges to my bank account recently for songs. Why? I am current with my $9.99 plan and the whole purpose of having that is for unlimited access to music listening and downloads. So why am I being charged separately for each song I download now?
iPhone 7, iOS 13
If you are using the Music App to download music then you should not be charged.
This is the Music App on an iOS device:
If you are using the iTunes Store App, then you will be charged.
This is the iTunes Store App on an iOS device:
Which app are you downloading the music from exactly?
If you see prices for the music when you download then you are in the wrong place.
If you are using the Music App to download music then you should not be charged.
This is the Music App on an iOS device:
If you are using the iTunes Store App, then you will be charged.
This is the iTunes Store App on an iOS device:
Which app are you downloading the music from exactly?
If you see prices for the music when you download then you are in the wrong place.
No one is suggesting that you are an idiot. Just trying to cover all angles to make sure whatever is charging you is not because of someone you did.
You can go into your Purchase history and try to match the charges on your card statement to the Purchase history to see if you can link the entries on your statement to actual purchases on your Apple ID.
See here: See your purchase history for the App Store or iTunes Store - Apple Support
As mentioned, you should also be getting emails for all these charges detailing what they are for.
What do you mean through iTunes or music store? I go to my music tab and then search a song. When I find what I want, i download it and then get charged.
I download songs through Apple Music. I am being charged for those downloaded as well as my $9.99/mth. I can’t even tell you the last time I used ITunes to buy music, when I have the $9.99 plan through Apple Music. Every song I’ve downloaded in the last couple weeks, I’ve been charged for and y’all charged me my $9.99 as well. So something needs corrected and I need a refund. All four are pictured below coming out of my checking account. There should be one charge a month from Apple and that is the $10.59 which is the $9.99+tax. Can you please look the others up and get back to me ASAP. Thank you!
You can't purchase songs in Apple Music. You can download them to your device for offline play but you should not get charged (that's covered by your 9.99$ subscription). You can purchase music through the iTunes Store which is a different app altogether.
Not sure what’s happening but you should not be able to purchase music from the Music App. All music purchases go through the iTunes Store. Have you reached out to Apple to make sure that the charges were for songs and not Apps by chance? This is a user-to-user forum so nobody from Apple is here nor do we have a way to see what the charges were for.
They’re individual charges. I don’t buy music. I have a monthly plan for $9.99. Everytime I download a song on Apple Music, I get charged through my PayPal account for the cost of that individual song. I don’t buy apps on my phone everyday.
Are you downloading the songs through the Music App or through iTunes?
Apple Music
The one with the music note is where I’m downloading my music. I’m not trying to be rude but I’m not an idiot. I may be blonde but I know what my apps are. Lol.
At this point I need to ask if you are receiving email receipts for those purchases, just to validate that these are actual charges that were made by you and not fraudulent charges.
Charges for Music when I have the $9.99 monthly music plan
