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I have bought a new phone that was second hand and the person did not give me their Apple ID so I can not get into the phone and I have not been able to get in touch with them.
iPhone 11
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you will need to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple won't unlock it.