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activation lock problem

Hi . if I cant find previous owner to ask him for remove device from his icloud , what can i do ? i have device's box with IMEI

Posted on May 28, 2020 5:07 PM

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Posted on May 28, 2020 5:13 PM

 you will need to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.      

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activation lock problem

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