You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV app on Roku keeps buffering.

Shows on Apple tv keeps buffering on Roku. All other streaming services are fine, internet connection is great (250Mbps WiFi 6 router top of the line)

Every time I try to watch a tv show on appletv+, the show buffers a lot during every chapter and once in a while a "frecuent buffering issue" appears. It definitely is the Apple TV app. No way to ask for support since Roku AppleTV app is not listed.

3810MX,

Posted on May 28, 2020 6:16 PM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2020 6:14 PM

Hi Sterling,


I checked the resource and went through it. After all that the problem persists. I couldn't help to notice that it really pops when reproducing 4K content. Not so much on HD. That leads me to think it's an issue on how Apple tv app handle available bandwidth (roku displays 60Mbps on the speed test). All other apps handle 4k very well.

3 replies
Question marked as Top-ranking reply

May 29, 2020 6:14 PM in response to sterling r

Hi Sterling,


I checked the resource and went through it. After all that the problem persists. I couldn't help to notice that it really pops when reproducing 4K content. Not so much on HD. That leads me to think it's an issue on how Apple tv app handle available bandwidth (roku displays 60Mbps on the speed test). All other apps handle 4k very well.

May 29, 2020 2:45 PM in response to Jx3me

Hello Jx3me,


It sounds as though you're seeing issues with playback with the Apple TV+ app on a Roku streaming device. Streaming without playback issues is important, I'd be happy to assist in seeking a solution!


Below is a resource that can help:


If you can't stream or watch movies or TV shows from the Apple TV app, iTunes Store, or third-party apps


I hope this helps,

Cheers!

Apple TV app on Roku keeps buffering.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.